Thursday, January 11, 2007

The Blue Moon Scam??

Lots of sock knitters, who joined the Blue Moon Fiber Arts 2007 sock club, the creators of Socks That Rock (The yarn I'm dying to try!) have received an email from them yesterday. If you haven't heard, or you aren't part of the club, I'll tell you what's going on, cuz it's absolutely absurd! The first year of the Rockin' Sock Club was so incredibly successful, Blue Moon Fibers decided to do another club kit this year for 2007. And this sign up session was incredibly successful. So much that when payments began to come in, the bank decided that it could not be legitimate - that it just must be a SCAM! The bank was so convinced about this "SCAM" they shut Blue Moon down! They decided that they would refund all the money that was collected. And they did this without so much as an investigation....

Here is the email I received:


Please read this for IMPORTANT credit card information.

The sign-up for the Rockin' Sock Club 2007 has been a resounding success. So much so that our bank thinks we are running some type of elaborate yarn scam and is refusing to accept our members' money! So, you know what they are doing? You are not going to believe this. They are sending all of that money back! Unbelievable and astounding!

Here are the details. Within the next ten days, all of you who signed up for the Sock Club by paying either $210.00 (domestic) or $240.00 (international) between December 31 and January 5, will be getting a credit back onto your Mastercard or Visa. It is the Sock Club only, all other yarn orders placed will go through and you will be receiving your yarn soon.

Do not panic!

Everyone affected by this incredible situation is guaranteed their spot through the end of January, including those on the wait list. After you receive your credit, just go to our website and use your same registration number to pay for your Sock Club (yet again). The website is temporarily under construction in order to install the new bank’s (who has guaranteed us they will have no difficulty accepting your money!) system. The site should be back in full swing in the next couple of days. In the meantime, you can view products and place phone orders.

If you have any problems, call or email us and we will gladly help. Keep in mind that there are a lot of you involved! It is going take us some time to sort through the mess the bank has so graciously created for us. Remember, those of you that ordered other products from the Blue Moon website during this period are fine. It does not affect your orders! It is the thought of a Club for knitting socks they cannot get their heads around.

This certainly is NOT how we envisioned starting the New Year, the launch of our website upgrade and the 2007 Rockin' Sock Club! We cannot apologize enough for any inconvenience this causes you. To honor all of your dedication and patience, we are including a coupon in your first shipment to help compensate for this.

So, knitting comrades, we can choose to look at this in many ways (and believe me we have run the gamut on this one). Disbelief, shock, outrage . . . it has been a surreal experience for us. This is not just about us here at Blue Moon. It is about knitters as a group. We are extraordinary people. We have seen our power when rallied . . . large fundraising for great causes, KAL’s across the planet, and standing room only at knitting-related gatherings. Because of this, the Rockin' Sock Club 2007 will prevail! We will have a blast and knit awesome socks that will be the envy of all nonbelievers!

We thank you so very much for your support, and community. There will be more (much more) to say about this saga in the first shipment’s dyer’s notes!

Our socks are still rockin',

Team Blue Moon

I cannot believe that one bank company would actually believe that it was a scam! Unreal! Never would have thought that it would come to this! Anyhow, I'm sititng waiting to pay for my sock kits.... can't wait to get the 2007 sock club started!!

1 comment:

g-girl said...

yeah, I read about this on the yarn harlot's blog. I wonder what bank it was that was so stupid to think that it was a scam.